General terms of participation in training organized by Compendium - Centrum Edukacyjne sp. z o.o. (Compendium - Educational Centre Ltd.).

I. Training organizer

Training is organized by Compendium - Centrum Edukacyjne sp. z o.o. (Compendium - Educational Centre Ltd.) seated in Kraków, ul. Tatarska 5, entered to the commercial register by District Court for Kraków-Śródmieście, Economic Register Division VI under No. KRS 0000039600.

II. Training

Compendium - Centrum Edukacyjne sp. z o.o. organizes training in scope and at dates specified in details in the training offer.

III. Application for participation

Application for participation shall be sent to Compendium - Centrum Edukacyjne sp. z o.o., ul. Tatarska 5, 31-108 Kraków in form of a fax or electronic mail using an application form specified in an enclosure hereof. Applications may also be sent from the internet site at www.compendium.pl. Applications are accepted up to 10 business days at the latest before the beginning of a training (the date of receipt of an application by Compendium - Centrum Edukacyjne sp. z o.o. is valid). After this deadline an application for participation is admitted only based on a prior phone arrangement with Compendium - Centrum Edukacyjne sp. z o.o. and receipt of a filled-in application form in one of above-mentioned forms.

IV. Resignation from participation - withdrawal from an agreement by an Orderer

Resignation from participation in a training shall be sent to Compendium - Centrum Edukacyjne sp. z o.o. in form of a fax or email and additionally confirmed by phone. In case of resignation from participation (withdrawal from an agreement by an Orderer) not later than 7 business days before the date of a training beginning (a date of receipt by Compendium - Centrum Edukacyjne sp. z o.o. of a written statement of withdrawal from an agreement is valid) an Orderer is entitled to get back the advance paid in full. In case Compendium - Centrum Edukacyjne sp. z o.o. receives a written statement of withdrawal from an agreement later than 7 business days before the date of a training beginning, however, not later than 3 business days before the date a training begins, an Orderer is entitled to get back the advance reduced by actual costs incurred by Compendium - Centrum Edukacyjne sp. z o.o. in relation to organizing a training.

In case of individual contract arrangements between Compendium - Centrum Edukacyjne sp. z o.o. and Orderer referring to a particular training project, in the subject of resignation conditions, valid are the agreement’s statements settled between sides.

An Orderer agrees to the fact that in case of withdrawal from an agreement later than 3 business days before the date of a training beginning, or absence of a participant from a training, or lack of participation in a training, although, there was no withdrawal from an agreement made in the way referred to above, an Orderer is obliged to pay the training charge in full.


V. Changes

In case a training is cancelled at the arranged date, Compendium - Centrum Edukacyjne sp. z o.o. will, according to an Orderer's choice, give back the amount paid in full or arrange a training at a new date agreed between both sides. Compendium - Centrum Edukacyjne sp. z o.o. reserves the right to change prices and schedule of training. An Orderer shall be notified about such changes at least 3 days before the date a training begins and in such a case an Orderer may withdraw from an agreement on conditions specified in item IV above and gets back the advance paid without an obligation to pay training costs. An applicant has a right to change names of persons appointed to participate in a training until a training begins.

VI. Training charges and payment terms

Training charges include: training cost, set of training materials and certificates, catering (lunch, coffee breaks). Accommodation cost is not included in the training price until other agreements are setteled by an Orderer with Compendium - Centrum Edukacyjne sp. z o.o. Training price does not include VAT (Art. 7, item 1, point 2 of the VAT law).

Training prices are in EUR or USD.

Payment terms: bank transfer into an account of Compendium - Centrum Edukacyjne sp. z o.o. An Orderer shall pay an advance amounting to 40% of a training price up to 10 days after conclusion of an agreement, and not later than 7 business days before the date a training begins in relation to the fact Compendium - Centrum Edukacyjne sp. z o.o. has started to provide its services. The remaining part of the charges i.e. 60% of a training price shall be paid within 7 days of the date a training took place. Lack of advance paid in the due date constitutes an alleged resignation from a training and authorizes Compendium - Centrum Edukacyjne sp. z o.o. to withdraw from an agreement.

In case of individual contract arrangements between Compendium - Centrum Edukacyjne sp. z o.o. and Orderer referring to a particular training project, in the subject of prices and payment conditions, valid are the agreement’s statements settled between sides.

VII. Discounts

We offer attractive discounts for groups and regular clients. The discounts may not be joint with other discounts and promotions (including equipment purchases). The discount may not be paid in cash. In case of an internal training for companies individual arrangements shall apply.

VIII. Complaints

An Orderer may submit a written complaint regarding training to Compendium - Centrum Edukacyjne sp. z o.o. within 30 days at the latest of the date a training finished.

Download regulations in pdf file.