Szkolenia DevOps DASA

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DevOps is the future of IT today! This 3-day course provides an introduction to DevOps - the cultural and professional movement that stresses ommunication, collaboration, integration and, of course, automation in order to improve the flow of work between software developers and IT operations professionals. To maximize the IT value flow to customers, DevOps creates an improved ability to design, develop, deploy and operate software and services faster for the benefit of the business. Higher customer satisfaction, better quality, faster delivery and lower costs are all benefits of DevOps.

This course is designed to provide you with the background knowledge you need to build your DevOps vocabulary and to understand the principles and practices of DevOps. More importantly, this course is designed to inspire you to serve as a change champion who leads and mentors others by sharing and using what you've learned - and continue to learn - about DevOps.

Professionals will increase their value within the organization and on the IT market with this certificate. After successfully completing the course, they will have an understanding of DevOps and be able to:

  • Explain the drivers responsible for the emergence of DevOps
  • Define and discuss the key concepts and principles of DevOps
  • List and explain the business benefits of DevOps and continuous delivery
  • Describe the Service Delivery process
  • Explain the concepts of test automation, infrastructure automation, and build and deployment automation
  • Describe how DevOps relates to Lean and Agile methodologies
  • Summarize case studies of IT organizations that are making the transformation to
  • Adaptive IT and DevOps models
  • List the most common and popular DevOps tools
  • Discuss the critical success factors for DevOps implementation

This course helps professionals understand:

  • Why organizations need to adopt DevOps practices from both the business and IT perspectives
  • How to answer the question 'What is DevOps?'
  • DevOps values and principles
  • How DevOps interfaces with other frameworks such as Agile, Lean and ITSM
  • The characteristics of a DevOps culture
  • DevOps organizational considerations including DevOps roles, teams and organizational structures
  • Key DevOps practices
  • Common DevOps automation practices and tools categories
  • How to adopt a DevOps culture

Plan szkolenia Rozwiń listę

    • The relationship between the Digital Transformation and DevOps
    • The high level description of DevOps
    • The history and emergence of DevOps
    • The key elements of the Business Case for DevOps
    • The principal benefits of DevOps DevOps Definitions
    • The Culture of High Performance IT
    • The relationship between DevOps, Agile and Lean IT
    • DevOps Principles and Aspects of IT The purpose of the DevOps Agile Skills Association (DASA):
      • DevOps Skills Areas, Knowledge Areas, and Competence Framework
      • DASA Qualification Scheme, Mission, and Vision
    • Build the DevOps Organization around teams
    • The Three Horizons Model for Innovation
    • Definition of a DevOps culture
    • Cultural Aspects of a DevOps Team
    • Two key elements of a DevOps Environment: Service Mindset and Quality Key Skill Areas of the DevOps Agile Skills
    • Association Competence Framework:
      • Team Building
      • Continuous Improvement
      • Courage
      • DevOps Leadershipat the Source
    • Skill Area: Team Building
      • Definition of a team
      • Three key drivers of motivation: Autonomy, Mastery, Purpose (Pink)
      • Intrinsic motivation as a driver for working in teams
      • Collaboration as a Key Success Factor of a Team
      • Visual Management as a Key Tool of Teambuilding
    • Skill Area: Continuous Improvement
      • Importance of Quality at the Source
      • Cost of Accumulating Technical Debt
      • Role of Solving Problems in Continuous Improvement
      • Structured Problem-Solving
      • The Kaizen Mindset: Tackling the Root Cause of Problems
    • Skill Area: Courage
      • Courage to Act: A Key Behavior of a DevOps Team
      • Courage and Experimentation
      • Psychological Safety as a pre-condition for Courage
      • Relationship Between Experimentation and Complications
      • Experimentation Meetups: A Key Tool of Courage
    • Skill Area: DevOps Leadership
      • Leadership in a DevOps Environment
      • Mission Command philosophy as opposed to Central Command
      • Importance of Leadership to Overcome Five Barriers of Effective Collaboration
      • Role of Leaders in Stimulating the Use of Tools to Develop Effective Habits
      • Feedback: A Key Leadership Tool
    • Implementation of a DevOps Culture:
      • How to build a DevOps culture
      • Impact of Treating Change as a Program
      • Growing Culture: Experimenting, Measuring, and Probing
      • Importance of Tracking the Movement Towards a DevOps Culture
      • Cultural Change: A Collective Movement
    • Organizational Models:
      • Impact of DevOps on the Organization
      • Alignment of Organizational Model with IT Services
      • Traditional Structuring of Teams and Waste
      • Importance of DevOps Hybrid Versions
      • Activity-Focused Versus ProductFocused Approaches
      • DevOps Organogram
    • Autonomous Teams:
      • What is autonomy?
      • Autonomy of Teams
      • Criteria for Autonomous Teams
      • Decoupling Point: A Key Consideration for Autonomous Teams
      • Conway’s Law and Organizations’ Architecture
      • Conway’s Law and Organizations’ Architecture
    • Architecting for DevOps:
      • Aim of the IT Architecture
      • Focus on Building in Quality
      • Move towards smaller services in the IT architecture
      • Relation Between Complexity and Quality Micro Services Architecture (MSA) and its Characteristics
      • MSA Supports Faster, Cheaper, Better
      • Software Development
      • Architecting for Systemic Resilience
      • Moving from Legacy to Smaller Services
    • Governance:
      • DevOps Governance
      • Governance Within Teams and Between Multiple Teams
      • Scrum of Scrums with Agile Teams to Coordinate and Collaborate
    • Definition of process and the key components of a process: goal, result, input, throughput, output, customer
    • DevOps in Relation to ITSM:
      • ITSM
      • DevOps and ITSM
    • Agile and Scrum:
      • Traditional Versus Agile
      • Role of Multidisciplinary Feature Teams
      • The Agile Manifesto
      • The Scrum Flow
      • Advantages of Working Agile
    • Optimizing Processes Using Lean:
      • What is Lean?
      • The Eight Types of Lean Wastes
      • Optimization of Processes Using Value Stream Mapping
    • Business Value Optimization and Business Analysis Using Story Mapping:
      • Role of Minimal Viable Product in an Agile Process
      • How Story Mapping works?
      • Role of Slices in Story Mapping
    • Automation for Delivery of Software:
        Automation of Routine Jobs
      • Automation Changes the Focus Towards Engineering Tasks
      • DevOps Teams and Focus on the Delivery of Value
      • Everything as Code
    • Continuous Delivery Core Concepts:
      • What is continuous delivery?
      • Benefits of Automating Continuous Delivery
      • Cycle Time Reduction: Continuous Delivery Primary Goal
      • Primary Principles of Continuous Delivery
      • Continuous Delivery Versus Integration and Deployment
      • Continuous Delivery Focus Topics
    • Continuous Delivery Automation Concepts:
      • Software has to Flow
      • Impact of Continuous Delivery on a DevOps Team’s Performance
      • Types of Feedback
      • Fail Fast: Immediate and Visible Failure!
      • DevOps Versus Continuous Delivery
    • Continuous Delivery Automation Focus Topics
      • Automation Build and Software Package Delivery Flow
      • Automated Test and Optimized Software Validation (Tests)
      • Automated Test: DevOps Merges Specification and Verification
      • Automated Deployment and its Benefits
      • Deployment Strategies
      • Automated Provisioning
      • Containerization (Microservices)
      • Continuous Delivery Backlog
    • Emergence of Cloud Technology and Principles:
      • Emergence of Cloud Computing
      • Cloud Services, Self Service
      • Infrastructure, Platform, and Software
      • National Institute of Standardization (NIST) Cloud Principles
    • Cloud Service Concepts in a DevOps Organization:
      • Cloud Principles in DevOps Organizations
      • Different Conversations Between Development and Operations in a Traditional Organization
      • Different Conversations Between Development and Operations in a DevOps Organization
      • DevOps Platform Teams as a “Cloud” Service Provider
      • DevOps Business System Product and Platform Product Teams
      • Different Types of Clouds to Operate
    • Automated Provisioning Concepts:
      • Pets Versus Cattle
      • Desired State Configuration to Automate Environments
      • Automated Provisioning with Mutable Infrastructure and Immutable Infrastructure
      • Continuous Delivery for Platform Products
      • Automated Provisioning and Engineering Mindset
    • Importance of Measurement:
      • Need of Measurement and Feedback
      • Importance of Feedback: Three Ways Model
      • Measurements and CALMS
      • Relation Between Measurement and Responsibility
    • Choosing the Right Metrics
      • Survivorship Bias
      • Actions Based on Measurements
      • Performance Metrics Versus Performance Predictors (Leading and Lagging indicators)
      • Measuring Leading Indicators for Culture,Organizations, Process Efficiency, Software Development Automation, Data Center Automation, and Measurements
      • Top Practices Correlated with Deployment Frequency, Lead Time for Changes, and Mean Time to Recover (MTTR)
      • Top Five Predictors of IT Performance
      • IT Performance: Throughput Versus Stability
    • Monitoring and Logging:
      • Continuous Monitoring and its Scope
      • Optimized Monitoring for DevOps
      • Collecting Feedback from an Automated Software Delivery Pipeline
      • Dashboards to Build the Feedback Culture (Release Dashboard, Test and Quality Dashboard, Build Dashboard, Performance Dashboard, and Product Usage Dashboard)
      • Importance of Logging Stakeholders and Usage Examples
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Dodatkowe informacje


To take optional exam, knowledge of IT and familiarity with IT services is recommended.

Poziom trudności
Czas trwania 3 dni

About the exam: 60 minutes with non-native speakers of English being permitted an additional 15 minutes; a closed-book, web-based exam and consists of 40 multiple-choice questions; passing grade is 65%; Participants are permitted to use scratch paper; A proctor will be present or the exam will be proctored via a webcam.


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