Training Microsoft

Training goals

This five day course will provide you with the knowledge and skills required to support a Windows 8.1 deployment in medium and large enterprise environments and to resolve technical issues by developing a troubleshooting methodology for Windows 8.1.

Conspect Show list

  1. Module 1: Introduction to Troubleshooting Windows 8.1
    • Common Windows 8.1 Troubleshooting Scenarios
    • Overview of Windows 8.1 Architecture
    • Overview of Troubleshooting Steps
  2. Module 2: Troubleshooting Computer Startup
    • Overview of the Windows 8.1 Startup Recovery Environment
    • Optimizing and Troubleshooting Startup Settings
    • Troubleshooting Operating System Services Issues
    • Recovering BitLocker-Protected Drives
  3. Module 3: Troubleshooting Hardware and Device Drivers
    • Overview of Hardware Troubleshooting
    • Troubleshooting Physical Failures
    • Troubleshooting Device Driver Failures
    • Monitoring Reliability
    • Configuring the Registry
  4. Module 4: Remote Troubleshooting
    • Using Remote Desktop
    • Using Remote Assistance
    • Remoting with Windows PowerShell
  5. Module 5: Troubleshooting Network Connectivity Issues
    • Determining Network Settings
    • Troubleshooting Network Connectivity Issues
  6. Module 6: Troubleshooting Group Policy
    • Overview of Group Policy Application
    • Resolving Client Configuration Failures and GPO Application Issues
  7. Module 7: Troubleshooting User Settings
    • Troubleshooting Sign In Issues
    • Troubleshooting User Profiles
    • Troubleshooting Folder Redirection
    • Troubleshooting USMT
  8. Module 8: Troubleshooting Remote Connectivity
    • Troubleshooting VPN Connectivity Issues
    • Troubleshooting NAP Issues
    • Troubleshooting DirectAccess Issues
  9. Module 9: Troubleshooting Resource Access within a Domain
    • Troubleshooting File Access Issues
    • Troubleshooting File Permissions Issues
    • Troubleshooting Printer Access Issues
  10. Module 10: Configuring and Troubleshooting Resource Access for Non-Domain Joined Clients
    • Configuring and Troubleshooting Workplace Join
    • Configuring and Troubleshooting Work Folders
    • Configuring and Troubleshooting SkyDrive Access
  11. Module 11: Troubleshooting Applications
    • Troubleshooting Application Installation Issues
    • Troubleshooting Desktop Apps
    • Troubleshooting Windows Store Apps
    • Troubleshooting Internet Explorer
    • Troubleshooting Client Hyper-V
  12. Module 12: Maintaining Windows 8.1
    • Troubleshoot Windows Activation Issues
    • Monitoring and Configuring Performance Options in Windows 8.1
    • Protecting Windows 8.1 from Malware and Viruses
    • Applying Application and Windows Updates
  13. Module 13: Recovering Windows 8.1
    • Restoring Files in Windows 8.1
    • Recovery Options in Windows 8.1
Download conspect training as PDF

Additional information


Before attending this course, students must have:

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS)
  • Microsoft Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management
  • Understanding of the Public Key Infrastructure (PKI) components and working knowledge of the fundamentals of Active Directory Certificate Services (AD CS)
  • Windows Server 2008 R2 or Windows Server 2012 fundamentals
  • Microsoft Windows Client fundamentals; for example, working knowledge of Windows XP, Windows Vista, Windows 7 and/or Windows 8
  • Fundamentals of management and experience using the Microsoft Office 2013 system or the Microsoft Office 2010 system
  • Windows Automated Installation Kit (WAIK) components including Windows PE, Windows SIM, VAMT, ImageX, USMT, and DISM concepts and fundamentals
Difficulty level
Duration 5 days

The participants will obtain Microsoft certificates.


Microsoft Certified Trainer.

Other training Microsoft | Windows

Training thematically related

Operation Systems

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950 EUR


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Traditional training

Sessions organised at Compendium CE are usually held in our locations in Kraków and Warsaw, but also in venues designated by the client. The group participating in training meets at a specific place and specific time with a coach and actively participates in laboratory sessions.



Electronic materials

Electronic Materials: These are electronic training materials that are available to you based on your specific application: Skillpipe, eVantage, etc., or as PDF documents.

Ctab materials

Ctab materials: the price includes ctab tablet and electronic training materials or traditional training materials and supplies provided electronically according to manufacturer's specifications (in PDF or EPUB form). The materials provided are adapted for display on ctab tablets. For more information, check out the ctab website.



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