Training Alcatel-Lucent Enterprise

Training goals dlearning

At the end of the course, the participant will be able to ensure the Move, Add, Change and Delete of users and devices, to administrate users rights, to administrate external accesses, to administrate Call distribution, to ensure the first level of maintenance.

At the end of the course, the participant will be able to:

  • Ensure the Move, Add, Change and Delete of users and devices
  • Administrate users rights
  • Administrate external accesses
  • Administrate Call distribution
  • Ensure the first level of maintenance

The « + » of this training:
This course is common to the OpenTouch and to the OmniPCX Enterprise training offers. The labs will be done in an OpenTouch R2.1 (including OXE R11.1) or an OmniPCX Enterprise R11.1 environment (depending of the classroom availability).

Conspect Show list

  1.  General Overview
  2.  Architecture & devices
  3.  Cabling & Start-up
  4.  Configuration tools
  5.  IP addressing plan
  6.  Database (creation, modification, backup)
  7.  Licenses (installation & backup)
  8.  Numbering plan & Classes of services
  9.  Pickup & hunting group services
  10.  Multiline services
  11.  Trunk groups
  12.  Attendants services
  13.  Incoming and outgoing call distribution
  14.  Speed dialing numbers
  15.  4645 Voice mail basic services
  16.  Voice guides, music on hold and dial tones
  17.  Maintenance tools
Download conspect training as PDF

Additional information

  • To have knowledge of basic Computing skills
  • To have knowledge of Telephony (PABX, users, trunk groups, telephony vocabulary)
Difficulty level
Duration 5 days

The participant will obtain certificates signed by Alcatel Lucent.


ACFE Instructor - Alcatel-Lucent Certified Field Expert Instructor.

Other training Alcatel-Lucent Enterprise | Alcatel Lucent OmniPCX Enterprise R11

Training thematically related

VoIP and Telecommunications

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1520 EUR


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Traditional training

Sessions organised at Compendium CE are usually held in our locations in Kraków and Warsaw, but also in venues designated by the client. The group participating in training meets at a specific place and specific time with a coach and actively participates in laboratory sessions.

Dlearning training

You may participate from at any place in the world. It is sufficient to have a computer (or, actually a tablet, or smartphone) connected to the Internet. Compendium CE provides each Distance Learning training participant with adequate software enabling connection to the Data Center. For more information, please visit site



Electronic materials

Electronic Materials: These are electronic training materials that are available to you based on your specific application: Skillpipe, eVantage, etc., or as PDF documents.

Ctab materials

Ctab materials: the price includes ctab tablet and electronic training materials or traditional training materials and supplies provided electronically according to manufacturer's specifications (in PDF or EPUB form). The materials provided are adapted for display on ctab tablets. For more information, check out the ctab website.



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