Training Microsoft

Training goals

code: MS-4004 | version: A

In MS-4004, students perform a series of hands-on exercises involving ten Use Cases - Executives, Sales, Marketing, Finance, IT, HR, Operations, Communications, Customer Service, and Legal. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case.

 

Audience Profile:
MS-4004 is targeted towards business users who want to enhance their Microsoft 365 Copilot skills to solve business-related use case scenarios. Before attending this course, you should be familiar with how Microsoft 365 Copilot works across M365 applications, including Copilot Chat and Copilot Agents.

Conspect Show list

  • Empower your workforce with Microsoft 365 Copilot Use Cases
    • Module 1: Empower your workforce with Microsoft 365 Copilot: Executives Use Case
    • Module 2: Empower your workforce with Microsoft 365 Copilot: Sales use case
    • Module 3: Empower your workforce with Microsoft 365 Copilot: Marketing Use Case
    • Module 4: Empower your workforce with Microsoft 365 Copilot: IT Use Case
    • Module 5: Empower your workforce with Microsoft 365 Copilot: Finance Use Case
    • Module 6: Empower your workforce with Microsoft 365 Copilot: HR Use Case
    • Module 7: Empower your workforce with Microsoft 365 Copilot: Operations use case
    • Module 8: Empower your workforce with Microsoft 365 Copilot: Communications Use Case
    • Module 9: Empower your workforce with Microsoft 365 Copilot: Customer Service Use Case
    • Module 10: Empower your workforce with Microsoft 365 Copilot: Legal Use Case
Download conspect training as PDF

Additional information

Prerequisites

Basic functional experience with Microsoft 365 services. Proficient understanding of general IT practices. Access to a Microsoft 365 subscription (BYOS) licensed for Microsoft 365 Copilot. A Microsoft OneDrive account.
Difficulty level
Duration 1 day
Certificate

The participants will obtain certificates signed by Microsoft (course completion).
Trainer

Microsoft Certified Trainer (MCT)

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