Training goals
This course teaches learners how to design, configure, and govern AI-enhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agent capabilities to support sellers across the lead-to-cash process.
Audience Profile:
This course is designed for professionals who want to learn how to build AI-enhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agents.
Additional information
| Prerequisites | No prerequisites specified at the course level. Individual learning paths suggest:
|
|---|---|
| Difficulty level | |
| Duration | 3 days |
| Certificate | The participants will obtain certificates signed by Microsoft (course completion). This course will help prepare you for the Microsoft Certified: Dynamics 365 Sales AI Consultant Associate certification, which is available through the Pearson VUE test centers. |
| Trainer | Microsoft Certified Trainer (MCT) |
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