Training goals
MS-4018 teaches learners how to use Copilot and agents to complete real-world workflows across Microsoft 365 apps. The course highlights how Copilot supports key business outcomes, including drafting content, analyzing data, preparing for meetings, and managing communication. Learners also see how Copilot Chat, in-app experiences, and agents work together to combine organizational context and user intent across everyday work.
Audience Profile:
MS-4018 is designed for business users with a foundational knowledge of Microsoft 365 who want to use Copilot to work more efficiently across familiar tools such as Word, Excel, PowerPoint, Outlook, and Teams.
Additional information
| Prerequisites | Basic functional experience with Microsoft 365 services. |
|---|---|
| Difficulty level | |
| Duration | 1 day |
| Certificate | The participants will obtain certificates signed by Microsoft (course completion). |
| Trainer | Microsoft Certified Trainer (MCT) |
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